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News

Retail Tidbits...
Submit On: 31-03-2010

March: A selection of the latest retail and techo and news from the around the globe!

Latest NewsGreek restaurant chain Souvlaki Hut, has launched a fully integrated online community engagement system. The internal system, SOCRATES (Souvlakihut Online Community Resource and Training E-Solution) will encourage staff engagement and direct communication with head office, offer feedback opportunities, discussion forums and the ability to share ideas. To read more, see

http://au.greekreporter.com/2009/12/15/greek-franchise-modernises-systems/  

Craft and fabric chain Spotlight, has recently launched an interactive community on their website that will enable its millions of active VIP members to share content, collaborate and fuel creative inspiration. A key feature of this online community is the Inspiration Room, which allows VIP’s to sift through the site’s virtual encyclopaedia of creative ideas, allowing Spotlight to very directly market to these customers and bring only the most relevant and useful content to each member depending on their personal interests and inspirations. For example, a member frequently uploading ideas for dress-making will receive related patterns and tips upon logging in. To read more, see

http://www.insideretailing.com.au/Latest/tabid/53/ID/6929/Spotlight-creates-online-craft-haven.aspx

Restaurant chain Wagamama, has become the first restaurant chain in Australia to offer an interactive online ordering system designed specifically for mobile and online use. Wagamama mobile takeout will allow customers to order delicious dishes direct from their iPhone, Blackberry, Nokia or PDA. By accessing the new mobile service at http://m.wagamamatakeout.com.au, customers can find their closest Wagamama restaurant, select and tailor their meal, request a pickup time of their choice and pay via credit card or prepaid account. In addition to the mobile service, Wagamama has also launched www.wagamamatakeout.com.au, providing the same service online. To read more, see http://www.marketingmag.com.au/news/view/wagamama-introduces-mobile-ordering-app-1745 

VISA Australia has increased its migration to chip and PIN cards in Australia and will ban signature transactions by April 2013, as part of a long ranging plan to increase payment security. All new credit cards will be chip and PIN and merchant POS terminals need to accept chip and PIN by April 2012 and ATMs by January 2011. To get the details, see http://www.finextra.com/fullstory.asp?id=20682  

Fashion chain Sportsgirl, has further improved its online operations, adding the Shop Anywhere feature to allow browsers to purchase items from anywhere on its site. The new API technology developed by Citrus means shoppers can purchase items they see and like on the Sportsgirl website without having to navigate to a separate purchase page. To find out more, see http://www.insideretailing.com.au/Latest/tabid/53/ID/6978/Sportsgirl-enhances-online-shopping.aspx  

Outdoor and adventure retailer, Snowgum has launched Scouts Shop, a dedicated online store for Scouts, Scout leaders and parents to purchase Scouts gear. Previously, scout uniforms and related merchandise were available through www.snowgum.com.au, however, due to popular demand, a dedicated site has been developed to service the needs of Scouts. http://www.insideretailing.com.au/Latest/tabid/53/ID/6983/Snowgum-launches-dedicated-Scout-store.aspx 

US department store chain Macy’s, has been testing a Search and Send feature at its Florida stores and plans to expand the program to all 810 stores by the end of 2010. The feature allows in-store sales associates to order items online for customers who might not be able to find products at a store or in the right size or color, and have it sent directly to a customer’s home or business. To read more, see

http://www.internetretailer.com/dailyNews.asp?id=32536  

US department store chain, Sears, has recently launched an online personal shopper tool accessible through an iPhone application. The iPhone ‘app’ allows users to photograph items they’re interested in and send these photo’s via the app to Sears staff, who will then contact the customer with relevant product information. If Sears does not stock a suitable match, they will recommend something similar in stock. To read more, see http://www.suntimes.com/technology/1944437,iphone-application-sears-121709.article 

Apple has overtaken the world's two largest mobile phone makers by generating the highest operating profit in the industry. Despite selling only 7.4 million units of the iPhone in the third quarter, its business model saw it bring in more profit than Nokia and Samsung, which sold 100 million and 60 million units, respectively. Whilst Apple does not unveil profits per business line, analysts estimate Apple's operating profit for the iPhone stood at $1.6 billion, 1.5 times larger than Nokia and Samsung. For more details, see

http://www.reuters.com/article/idUSN1051937420091110

eBay has opened its first pop-up store, a 5,500-square-foot shop in midtown Manhattan at 57th St. The store offers samples of 400 products, which shoppers then purchase online from eBay sellers using touch-screen kiosks or eBay’s iPhone app. The store also will feature on display one-of-a-kind items including from designers and celebrities that will be sold to benefit charity. For more details, see

http://www.hometextilestoday.com/article/CA6708276.html

 
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